Our Policies

Privacy Policy

Fluqe will always use its best endeavours to safeguard the privacy of its visitors.

We will collect personal details appropriate to the service you require. In some areas, this may simply mean registering your name, address and email details. Other online forms will require more information so that all the appropriate elements of your service request will be dealt with in a timely and professional manner.

There are various reasons for collecting your personal data. For example, we may need to ask you for your contact details for correspondence purposes. Similarly, we may need information in order to fulfil our statutory obligations and regulatory responsibilities. Subject to your agreement we may contact you to either provide information about our new services or offers, or get your feedback on how well we are performing. In any event we will only ever obtain information from you that is ‘fit for purpose’ and does not constitute an invasion of your privacy.

Please note that in agreeing to share these details you have not forfeited your rights as prescribed under the Data Protection Act 1998 and Fluqe will continue to apply the same level of care to safeguard your privacy and use of your information across all our services. Your service entitlement from us will not be affected should you decide not to allow your data to be shared in this way or you change your mind at any time in the future.

We are in the process of transforming our online services. All of this signals our commitment to significantly improve the quality of our customers’ experience when they contact us.

In recognition of this we are focussing on making it easier for people to do business with us, whenever and however they choose, with the ability to be able to complete a range of different sorts of transactions, all through a single contact– i.e. a centralised customer database.

Ultimately this will allow us to share basic customer details across the Fluqe Group of Companies, thereby reducing the time you spend having to repeat these as you access new and existing services.

By agreeing to allow your details to be used across the Fluqe Group, we will be able to capture this information when you first contact us and then re-use this information to minimise the time taken when you contact us in the future.

We are keen to ensure that we are providing our customers with services that they need. Consequently, you may receive occasional e-mail messages from Fluqe on matters that we consider may be of interest to you, if you have provided your email address to us for this purpose.

We collect web statistics automatically about your visit to our site based on your IP address. This information is used to help us follow browsing preferences on our site so that we can regularly improve our web site. We do not use this information to identify you as an individual and you will remain anonymous, unless you are asked to identify yourself by completing a form or an online transaction. The information we gather will also enable us to better understand your needs and how you use our services so that we can continue to improve our performance over time.

Cookie Policy

If you complete our online registration process, or subsequently login to the site, we will use cookies to remember your preferences during your current visit, and any future visits provided the cookie was not deleted in the interim. These cookies only contain numeric identifiers, and can be deleted at the end of each visit by logging out of the site. Your browser help text will contain information about how to refuse cookies from our site should you wish. Refusing cookies from our site will not affect your ability to perform online transactions, although we will not be able to display content that is relevant to you on certain pages, nor pre-fill forms with your name and contact details where relevant.

If you find we haven’t covered something and you have a further query, please feel free to contact us at fluqe@outlook.com

Intellectual Property Rights

All of the Fluqe, King Khawaja & Zeshan Khawaja sites, names, images and logos are the property of Fluqe Enterprise Ltd. and may not be used without our written permission.

This includes all copyright, trademark rights, database rights, patent rights and any other intellectual property rights in text, graphics, audio, video or image files, content, software, data and information displayed on, or available from Fluqe.co.uk, ZeshanKhawaja.com or King Khawaja sites.

This includes the organisation and layout of the sites and the underlying software that’s owned by us or our licensors and suppliers. You agree to use these materials for your personal use only, and agree not to copy, modify, alter, publish, broadcast, distribute, sell or transfer any such materials.

Advertisements